Webinar Replay: MPTA Education Series Presents: De-Escalation and Drivers

Thank you to all the members that were able to join our Live Webinar: MPTA Education Series Presents: De-Escalation and Drivers on April 28, 2020.  While driver safety is top of mind for Missouri transit providers, the De-Escalation and Drivers webinarfacilitated by Bi-State General Manager of System Safety & Security, Stephen Berry, included de-escalation techniques, driver safety improvements, and an opportunity to connect and share ideas with transit providers from across the state.

Berry, former deputy director of transit safety and workforce development at the Center for Urban Transportation Research and a former official with the Orlando transit system, is in charge of Metro Transit’s overall security and policing activities. Watch the replay above for more information and techniques to reduce driver assaults through de-escalation.

Click here to view presentation slides.